About Us

We at Hygienic Concepts are all about exceptional washroom service. With over 50 years of combined experience in the industry we can guarantee to offer you the best service available. We offer competitive and affordable prices as well as an extensive range of high quality products. We mainly source our products from the UK as we believe that it is better for our economy and more environmentally friendly. All our on-site surveys are free so call today to book an appointment and one of our friendly staff will be happy to help.

Our Staff

Our biggest asset to the company is our professional staff. All our staff are fully trained, experienced and skillful in this industry. With incredible work ethic they are committed to one cause, providing a first class service to all our clients no matter how big or small the customer is.

Our History

Hygienic Concepts was established in 2004 with the vision that client satisfaction is the main priority. We have continued this outlook ever since our inception and we now distribute to counties all over the United Kingdom with our head office situated in the Midlands.

Environment

Protecting the environment for future generations is important to us so we locally source our products. Our products are recycled when we dispose them therefore helping carbon footprint. We also save our clients’ money on water charges due to the continual development of our products.

Legislation

All of our services comply with all the relevant legislation, we are licensed waste disposal operators and can provide copy certificates for your records. Our systems allow us to provide Duty of Care Certificates which are available for all customers. This is because we want to ensure full compliance with the law.

Customer Care

We at Hygienic Concepts provide something called a Customer Platinum Service Schedule, which our staff and clients sign on each visit. The Platinum Service Schedule is a full record of service details carried out each month. This duplicate document is signed by both the customer, the Hygienic Concepts operative and a copy retained by both parties. This is so we provide a complete and comprehensive site visit audit trail. We fully record all quotations, queries, and any problems you may have encountered. We look after hundreds of sites but we always offer a personal and professional service to everyone, whatever their size and requirements. As a team we take customer service very seriously. As well as our friendly approach we run sophisticated computer systems to ensure that you are looked after in a professional manner.