All of our services comply with all the relevant legislation, we are licensed waste disposal operators and can provide copy certificates for your records. Our systems allow us to provide Duty of Care Certificates which are available for all customers. This is because we want to ensure full compliance with the law.
We at Hygienic Concepts provide something called a Customer Platinum Service schedule, which our staff and clients sign on each visit. The Platinum Service Schedule is a full record of service details carried out each month. This duplicate document is signed by both the customer, the Hygienic Concepts operative and a copy retained by both parties. This is so we provide a complete and comprehensive site visit audit trail. We fully record all quotations, queries, and any problems you may have encountered. We look after hundreds of sites but we always offer a personal and professional service to everyone, whatever their size and requirements. As a team, we take customer service very seriously. As well as our friendly approach we run sophisticated computer systems to ensure that you are looked after professionally.
