All of our services are in accordance with all applicable legislation, and we are certified waste disposal operators that can give copies of certificates for your records. Our systems enable us to offer Duty of Care Certificates to all of our customers. This is due to our desire to assure complete compliance with the law.
At Hygienic Concepts, we have a Customer Platinum Service schedule that our staff and clients sign on each visit. The Platinum Service Schedule is a detailed record of all service details performed each month. This duplicate document is signed by both the customer and the Hygienic Concepts operative, and both parties keep a copy. This is done so that we can give a complete and thorough site visit audit record. We meticulously record any quotations, inquiries, and problems that you may have encountered. We manage hundreds of sites, but we always provide a personal and professional service to everyone, regardless of size or requirements. We take customer service very seriously as a group. In addition to our personal approach, we use sophisticated computer systems to ensure that you are well taken care of.
