About us Speak to an expert About us

We at Hygienic Concepts are all about exceptional washroom service. With over 100 years of combined experience in the industry, we can guarantee to offer you the best service available. We offer competitive and affordable prices as well as an extensive range of high-quality products. We mainly source our products from the UK as we believe that it is better for our economy and more environmentally friendly. All our on-site surveys are free so call today to book an appointment and one of our friendly staff will be happy to help.

Our biggest asset to the company is our professional staff. All our staff are fully trained, experienced and skilful in this industry. With incredible work ethic, they are committed to one cause, providing a first-class service to all our clients no matter how big or small the customer is.

Hygienic Concepts was established in 2004 with the vision that client satisfaction is the main priority. We have continued this outlook ever since our inception and we now distribute to counties all over the United Kingdom with our head office situated in the Midlands.

Protecting the environment for future generations is important to us so we locally source our products. Our products are recycled when we dispose of them, therefore, helping the carbon footprint. We also save our clients’ money on water charges due to the continual development of our products.

All of our services comply with all the relevant legislation, we are licensed waste disposal operators and can provide copy certificates for your records. Our systems allow us to provide Duty of Care Certificates which are available for all customers. This is because we want to ensure full compliance with the law.

We at Hygienic Concepts provide something called a Customer Platinum Service schedule, which our staff and clients sign on each visit. The Platinum Service Schedule is a full record of service details carried out each month. This duplicate document is signed by both the customer, the Hygienic Concepts operative and a copy retained by both parties. This is so we provide a complete and comprehensive site visit audit trail. We fully record all quotations, queries, and any problems you may have encountered. We look after hundreds of sites but we always offer a personal and professional service to everyone, whatever their size and requirements. As a team, we take customer service very seriously. As well as our friendly approach we run sophisticated computer systems to ensure that you are looked after professionally.


We know that a well-equipped, clean and sustainable washroom makes a business stand out, but we understand that businesses often need help and support to achieve the right standards and results.

Our expert team offers a flexible and discreet service for all your washroom needs, providing you with the duty of care all customers deserve.

As part of our continued business development, we are always looking for ways to improve the washroom experience. To achieve this we continue to invest our time and effort into developing environmentally-friendly products that utilise the latest technology for maximum efficiency, essential to maintaining pleasant washrooms for all our customers to enjoy.

Our washroom solutions, range from soap dispensers, air fresheners and hand sanitisers, to toilet paper dispensers and sanitary disposal units, as well as innovative, energy-saving hand dryers and water management systems.

Our main focus and aims are to set ourselves apart from others within our industry with the professional service and unique products we supply. Utilising high-quality products and guaranteed regular service visits, our reputation continues to grow from strength to strength. We comply with ISO9001 and ISO14001 standards. We are Safe Contractor approved, and all our service engineers are WRAS approved, DBS checked, and wear a fully identifiable uniform.


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